Posted by Pete (not verified) on Mon, 06/15/2009 - 12:53pm
After years of razor-sharp analog KCTS, we have nothing since the switch, despite repeated re-scannings. This is true of 2 different sets in locations hundreds of feet apart. This is also true for at least 7 community members who live nearby, some with elaborate antennas. We do however get Fox and the church channels quite well...happiness is just a lobotomy away. No picture, no membership! Sorry
Posted by n. yonkow (not verified) on Fri, 06/19/2009 - 11:26am
I have the same problem as Pete. I used to get the analog signal fairly well, installed a digital converter, got a better picture till june 12 and now nothing despite repeated scannings.
Sorry to hear you can't receive our signal. We need more information from you in order for us to help you (location, what kind of antenna you have etc.), so give us a call or e-mail us and we'll be glad to help you and the other community members in your area.
Posted by bob wight (not verified) on Mon, 06/15/2009 - 12:11pm
you sent me info on what to do about losing my signal..which I was getting with digital until friday..however now I have no signal whatsoever...and my email says the file you sent me is corrupt..what can I do?....
Posted by Judy (not verified) on Sun, 06/14/2009 - 9:09pm
We live in the Sequim/Discovery Bay area and up until the recent digital conversion, were receiving Channel 9 (1,2,3) quite clearly using a newly installed digital antenna. Now we cannot pick up Channel 9 at all. This is most upsetting since it was our most watched channel! How can you expect continued public support when many of your loyal viewers can no longer access your channel. We are hopeful you can correct this problem, otherwise our donations will cease!
You may need to rescan your TV and/or adjust your antenna to maximize signal strength. In any case, we need more information from you in order for us to help you, so give us a call or e-mail us.
Re-scanning your TV after June 12, 2009
Comments
Posted by Mike (not verified) on Mon, 06/15/2009 - 6:37pm
Add me to the list of people who've lost KCTS signal.
We have an HD antenna (all band) on a mast.
We're in Sammamish, we get all the others n-X (4,5,7,11,13,16,22,....) but lost 9. We get a faint ghost of a signal that can't lock on.
Ah well, I guess I won't contribute to something I can't watch...
Posted by Pete (not verified) on Mon, 06/15/2009 - 12:53pm
After years of razor-sharp analog KCTS, we have nothing since the switch, despite repeated re-scannings. This is true of 2 different sets in locations hundreds of feet apart. This is also true for at least 7 community members who live nearby, some with elaborate antennas. We do however get Fox and the church channels quite well...happiness is just a lobotomy away. No picture, no membership! Sorry
Posted by n. yonkow (not verified) on Fri, 06/19/2009 - 11:26am
I have the same problem as Pete. I used to get the analog signal fairly well, installed a digital converter, got a better picture till june 12 and now nothing despite repeated scannings.
Posted by jsoubeih on Mon, 06/15/2009 - 1:31pm
Hi Pete,
Sorry to hear you can't receive our signal. We need more information from you in order for us to help you (location, what kind of antenna you have etc.), so give us a call or e-mail us and we'll be glad to help you and the other community members in your area.
KCTS 9 helpline: 1.800.796.5548
FCC helpline: 1.888.225.5322
E-mail Us.
Jabran
KCTS 9 Executive Director of Engineering
Posted by bob wight (not verified) on Mon, 06/15/2009 - 12:11pm
you sent me info on what to do about losing my signal..which I was getting with digital until friday..however now I have no signal whatsoever...and my email says the file you sent me is corrupt..what can I do?....
Posted by jsoubeih on Mon, 06/15/2009 - 1:33pm
Hi Bob,
I recommend you give us a call and we'll help you out.
KCTS 9 helpline: 1.800.796.5548
FCC helpline: 1.888.225.5322
E-mail Us.
Jabran
KCTS 9 Executive Director of Engineering
Posted by Judy (not verified) on Sun, 06/14/2009 - 9:09pm
We live in the Sequim/Discovery Bay area and up until the recent digital conversion, were receiving Channel 9 (1,2,3) quite clearly using a newly installed digital antenna. Now we cannot pick up Channel 9 at all. This is most upsetting since it was our most watched channel! How can you expect continued public support when many of your loyal viewers can no longer access your channel. We are hopeful you can correct this problem, otherwise our donations will cease!
Posted by jsoubeih on Mon, 06/15/2009 - 1:34pm
Hi Judy,
You may need to rescan your TV and/or adjust your antenna to maximize signal strength. In any case, we need more information from you in order for us to help you, so give us a call or e-mail us.
KCTS 9 helpline: 1.800.796.5548
FCC helpline: 1.888.225.5322
E-mail Us.
Jabran
KCTS 9 Executive Director of Engineering
Posted by Guest (not verified) on Mon, 06/15/2009 - 9:47pm
Rescanning didn't help. I can't receive the VHF signal. I was able to receive the UHF signal before the June 12.
Posted by Guest (not verified) on Sun, 06/14/2009 - 7:11pm
here in Shoreline, lost 9.1, 9.2 and 9.3. no rescanning is helping... zips from 7.2 to 13.1
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