Contact Us
KCTS 9 Television
401 Mercer St.
Seattle, WA, 98109
206.728.6463
See Map
Members
If you have questions or feedback about your membership, donations, premiums or other membership-related matters, e-mail Member Services at membership@KCTS9.org or call 1.800.937.5287.
Viewers
If you have questions about programs, TV schedules or station information, e-mail Viewer Services at viewer@KCTS9.org or call 1.800.443.9991.
TV Reception or Technical Difficulties
If you have a question concerning your TV signal or anything of a technical nature, please contact us via our Technical Support Form.
Closed Captioning Hotline
Phone: 206.728.6463 or 800.443.9991
Fax: 206.443.6691
E-mail: captioning.hotline@KCTS9.org
We will make every effort to respond or otherwise resolve your inquiry within 24 hours or 1 business day.
Written Closed Captioning Complaints*
Mr. Randy Brinson
Executive Director of Programming
KCTS Television
401 Mercer Street
Seattle, WA 98109
Phone: 206.728.6463
Fax: 206.443.6691
E-mail: closed.captioning.complaint@KCTS9.org
*Before sending a formal written complaint, we recommend you first contact our captioning hotline. We may be able to resolve your problem immediately without the need for a formal complaint. In any event, we will respond to your complaint within 30 days.
KCTS 9 Public File
If you need assistance with accessing content in the KCTS 9 or KYVE Public Files please contact:
Amy Jolley
Legal Affairs Manager
KCTS Television
401 Mercer Street
Seattle, WA 98109
Phone: 206.728.6463
Fax: 206.443.6691