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Questions or comments about the new website?

Technical Support Form

KCTS 9 Television
401 Mercer St.
Seattle, WA, 98109
206.728.6463
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Members

If you have questions about:

  • Membership
  • Donations
  • Premiums (thank-you gifts)
  • Other membership-related matters

Viewers

If you have questions about:

  • Programs
  • Schedules
  • Station information
  • General inquiries

Website or TV Reception Difficulties

If you have questions about:

  • Using the website
  • Difficulties with set-top boxes, i.e. Roku, Apple TV
  • Streaming services
  • TV reception

Technical Support Form


How to Submit a Story Idea

Have a story idea or news tip?

Submit a Story Idea


How to Submit Your Film

Do you have a completed film that you would like KCTS to preview for broadcast and/or online consideration?

Submit Your Film


Closed Captioning Hotline

If you have questions about:

  • Close captioning not showing up
  • Incorrect captions

We will make every effort to respond or otherwise resolve your inquiry within 24 hours or one business day.


Written Closed Captioning Complaints*

*Before sending a formal written complaint, we recommend you first contact our captioning hotline (see above). We may be able to resolve your problem immediately without the need for a formal complaint. In any event, we will respond to your complaint within 30 days.

Please make sure that your written feedback includes all of the information required by the Federal Communications Commission:

  1. Your name, postal address, and other contact information, such as telephone number or email address;
  2. The name, postal address, website, or email address of the video programming distributor and/or video programming owner against which a complaint is made, and information sufficient to identify the particular video programming involved;
  3. Information sufficient to identify the software or device used to view the program;
  4. The date and time of the incident, and a statement of the facts sufficient to show that the video programming distributor and/or video programming owner has violated the requirements;
  5. The specific relief sought;
  6. The preferred format or method of response to the feedback.

KCTS 9 Public File

If you need assistance with accessing content in the KCTS 9 or KYVE Public Files.

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